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Terms and conditions

Terms & Conditions

Last Updated: 2024

Welcome to Moisso Jewellery. By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully.

1. General Terms

  • These Terms & Conditions govern your use of our website and services.

  • By accessing or making a purchase, you accept these terms in full.

  • We reserve the right to modify these terms at any time. Continued use of our website constitutes acceptance of any changes.

2. Orders & Payments

  • All orders are subject to availability and confirmation of payment.

  • We accept various payment methods, including credit/debit cards, ApplePay and GooglePay.

  • Prices are listed in [Currency] and are subject to change without notice.

  • We reserve the right to refuse or cancel an order at our discretion.

3. Shipping & Delivery

  • We aim to process and ship in-stock items within 72 hours.

  • Customized items may take up to 7 days for production before shipping.

  • Estimated shipping times are 15-30 days, but delays may occur due to external factors.

  • Moisso Jewellery is not responsible for courier delays, customs duties, or additional import fees.

4. Returns & Exchanges

  • Customers have 30 days after receiving their order to request a return or exchange.

  • We offer free returns and exchanges for all eligible items.

  • Items must be unused, in their original condition, and include all packaging.

  • Custom and engraved pieces may not be eligible for returns.

5. Warranty & Repairs

  • We offer a warranty on all our jewelry. Please check our warranty policy for details.

  • Damage caused by misuse, improper care, or unauthorized modifications is not covered.

6. Intellectual Property

  • All content on our website, including images, designs, and logos, is the intellectual property of Moisso Jewellery.

  • You may not copy, distribute, or use our content without prior written permission.

7. Limitation of Liability

  • Moisso Jewellery is not responsible for any indirect, incidental, or consequential damages related to the use of our products or website.

  • We do not guarantee that our website will be error-free or uninterrupted.

8. Privacy Policy

  • By using our website, you agree to our Privacy Policy, which details how we collect, use, and protect your personal information.

9. Governing Law

  • These Terms & Conditions are governed by the laws.

  • Any disputes shall be resolved in the courts.

10. Contact Us

For any questions regarding these Terms & Conditions, please contact us at:

Email: support@moisso.com
🌍 Website: www.moisso.com

By continuing to use our services, you agree to these Terms & Conditions.